With over 550 retail and service outlets across Changi Airport’s four terminals and Jewel Changi Airport, Singapore Changi Airport's a  one-stop solution for all your shop-till-you-drop needs. And if you are hard-pressed for time prior to catching your flight, simply browse and buy online via iShopChangi from 30 days in advance. 

There are a few reasons why shopping at Changi Airport is worth checking in early for. 

You will be spoilt for choice with an extensive mix of international brands from high street to luxury and exclusive travel retail launches that you can’t find elsewhere. 

Besides, you can also expect unique services such as complimentary flash makeovers and free tastings to add to your shopping experience. 

All shoppers will also stand a chance to be part of Changi Airport Group’s longest-running  ‘Be a Changi Millionaire’ promotion!!

Read on to find out what you should buy, deals you can’t miss out on and useful tips when shopping at the best airport in the world.

1. Before you fly out of Singapore

singapore changi airport's the shilla duty free singapore changi airport's the shilla duty free

Get whisked away to skincare and makeup land as you take your pick from aisles and aisles of products at The Shilla Duty Free before you depart from Singapore.

Bring your own booze (BYOB) to your island holiday

Suppose you’re heading to an island destination for that getaway with a group of friends and family, and you’re looking forward to island living in a secluded villa – you might want to take this chance to purchase some duty-free alcohol from the Lotte Duty Free stores before you depart, to prevent paying marked up prices on the alcohol served at the resort. Pick up some mixers for those spirits when you arrive on the island, and you’re good to kick back and relax on your beach holiday.

Note: Do check on the duty-free allowances of the destination you are travelling to before purchasing at the shop to prevent any additional delays and taxes incurred upon arriving at your destination.

Save on luggage space with travel-size beauty products

You’re heading off on a long two-week vacation – you’re almost done with your packing but those toiletries are a bother and are adding extra weight to your already full luggage! Or, you didn’t buy any luggage allowance for that short weekend getaway and with the liquids, aerosols and gels restrictions on carry-on luggage – just how are you going to keep up with that detailed skincare routine you’re so used to?

buy jo malone perfume at singapore changi airport duty free shop buy jo malone perfume at singapore changi airport duty free shop

Jo Malone’s travel exclusive fragrance layering kit features travel-sized bestselling scents that keep you smelling luxurious on your trip without the big price tag. Available duty-free at Changi Airport!

Why not take the opportunity to check out that cult favourite brand that has been all the rage – especially if you’re not keen to commit to buying full-sized products just yet? You’ll be glad to know that The Shilla Duty Free stocks a wide selection of travel kits for skincare and makeup; with some of them being travel-exclusives you’ll want to add to your packing list. Plus point – these products can be up to 40% cheaper than downtown prices.

2. After you land in Singapore

Stock up on tax-absorbed perfumes and cosmetics, and alcohol

singapore changi airport lotte duty free's store singapore changi airport lotte duty free's store

Stop by Lotte Duty Free's store upon arrival to purchase tax-free alcohol.

Contrary to popular belief, the prices of goods sold at Lotte Duty Free and The Shilla Duty Free stores at the arrival halls’ baggage claim areas are still tax-absorbed by Changi Airport. You will still be able to purchase your alcohol, skincare products and perfumes from luxury brands up to the allocated travel allowances and restrictions.

3. Beat the queues and shop online with iShopChangi

singapore changi airport duty free online shopping ishopchangi singapore changi airport duty free online shopping ishopchangi

Shop before you fly on iShopChangi 30 days in advance or up to 12 hours before your departure flight, skip the queues and pick it up at the iShopChangi collection centres located across transit areas of the airport. Image credit: Medium

If you are concerned about walking too much around Changi Airport, searching too long for the specific physical shops at the terminals and being stuck in a queue, rest assured, you can access duty-free shopping on iShopChangi, from 30 days in advance, up to 12 hours before your departure flight. Enjoy the convenience of 24/7 access from anywhere, without the fear of your favourite duty-free products from The Shilla Duty Free and Lotte Duty Free running out of stock.

Collection and delivery

For those who are planning to collect your duty-free items right before your trip, you can do so on your flight departure day at the iShopChangi collection centres located across the transit areas in all terminals at Changi Airport. If you're shopping for fragile items such as beauty and liquor products, you may choose to collect them when you arrive in Singapore instead, so that you don’t have to worry about additional baggage. Or choose to have them delivered to your home.

If you are not pleased with the purchases you bought via iShopChangi, there is even a 30-day Money Back Guarantee for everything you have purchased – this is usually not available in local retail outlets.

4. Dedicated Changi retail experience with our concierge service

singapore changi airport changi shopping concierge singapore changi airport changi shopping concierge

The Changi Shopping Concierge team will be happy to take you on a stress-free shopping journey that is tailored to your needs and can provide recommendations on anything from perfumes and liquor, to fashion and last-minute gifts.

To enhance your shopping experience and to help you navigate the plethora of retail outlets sprawled across four terminals, you can tap on the team of dedicated Changi Shopping Concierges. They will be happy to take you on a stress-free shopping journey that is tailored to your needs and recommend thoughtful gift ideas from perfumes and liquor, to fashion and food souvenirs. Our team of experts will also be the first to know about new product launches, giving you access to all the Changi duty-free exclusives.

The Changi Shopping Concierge service is available 24 hours daily, across Terminals 1, 2, 3 and 4. You can spot them in their signature uniform comprising a black suit paired with a pink scarf for women and a pink tie for men. 

Contact Shopping Concierge now to find out more about exclusive deals available and enjoy up to S$50 off with a minimum spend of S$800 at participating outlets! 

5. If you’re not travelling (but still want a good deal)

singapore changi airport shopping as non traveller with ichangi app singapore changi airport shopping as non traveller with ichangi app

Enjoy GST-absorbed shopping in the public areas of Changi Airport with the Changi Rewards smart e-card that can be accessed via the iChangi app.

If you own a Changi Rewards membership, you can enjoy GST-absorbed shopping even in the public areas of Changi Airport. Who says you need to fly to enjoy discounts?

Signing up for Changi Rewards is free of charge, and you can do so here. By accessing the membership QR code via the Changi app, you can earn 10 points for every S$10 you spend at Changi (yes, even on food items, beverages, groceries and entertainment). Accumulate points and enjoy cash back on your next purchase!

And if you didn’t already know, use Changi Airport’s digital wallet Changi Pay when you shop and dine at Changi so that you can seamlessly pay, clock Changi Rewards points, and redeem discounts through exclusive vouchers, in a single tap.

Did you know that you can also use Changi Pay to shop for duty-free items on iShopChangi? As long as you cart out with S$59 worth of items, you can have your items delivered to your doorstep. Otherwise, you will need to pick up your items from the Jewel Collection Centre.

More than just an airport, Changi Airport offers a retail shopping experience like no other, extending across all four of the airport’s terminals to online through iShopChangi. From tax-absorbed deals to duty-free prices significantly lower than downtown prices, you’ll be sure to get a bang for your buck. Add on some of the best deals you can find on Changi Recommends, including Wi-Fi routers, SIM cards and more, you’ll be well taken care of when you travel to and fro our borders. Happy shopping!


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