Picture this: you’ve just got off a 16-hour flight, and your connecting flight is five hours away. It’s time too short to leave the airport or justify a hotel booking, but also arguably too long to spend idling by the gates. What then?

From comfort-defining lounges to serene spas that melt away travel stress, along with personalised shopping services that cater to your every whim, you can find luxe amenities in Changi Airport to upscale your experience. 

If you’re travelling through Changi Airport soon, here are some of the amenities you can look forward to. 

Lounge Services

1. Pay-Per-Use Lounges

changi lounge jewel changi airport changi lounge jewel changi airport

While airline lounges may be exclusive to premium class passengers or flyers with premium credit cards, Changi Airport has plenty of pay-per-use lounges for all travellers in transit.

In every terminal, there’s one pay-per-use lounge open, including one at Jewel Changi Airport. All lounges provide a tranquil break from the hubbub of the bustling airport. Here, you can freshen up from your journey with a hot shower and feast on local delights, like chicken rice and laksa. 

Depending on the lounge, you may get to enjoy some extra top-of-the-line services too! Apart from shower facilities, private resting suites, high-speed internet connection and free-flow food and beverages, lounges at Terminals 1, 2, 3 and 4, as well as Jewel Changi Airport each offer something uniquely rewarding. 

Over at Terminal 2, guests can use their printing services and workstations to catch up on work, along with a gym for those who want a quick workout. Those looking to catch some shut-eye can nook their napping suites. Terminal 3 boasts the same facilities, along with beauty and massage services. Meanwhile, Terminal 4’s lounge has a hospitality area where guests can have a massage, manicure and pedicure before their flight. 

For specific prices for each of the lounges and their services, you can always refer to Changi Airport’s website for the latest updates. 


Terminal 1 — Plaza Premium Lounge
Location: Terminal 1, Level 3, Departure Transit Hall (above Gate C1)
Operating Hours: 24 hours, daily

Terminal 2 — Ambassador Travel Lounge
Location: Terminal 2, Level 3, Departure Transit Hall
Operating Hours: 24 hours, daily 

Terminal 3 — Ambassador Travel Lounge
Location: Terminal 3, Level 3, Departure Transit Hall (next to the Movie Theatre)           
Operating Hours: 24 hours, daily

Terminal 4 — Blossom - Sats & Plaza Premium Lounge
Location: Terminal 4, Departure Transit Hall, Level 2M (near 7-Eleven)
Operating Hours: 24 hours, daily

Jewel — Changi Lounge
Location: Jewel Changi Airport, Level 1 (public area)
Operating Hours: 8:00am to 10:00pm daily (Last order at 9:00pm)

Bar and Pool

2. Rooftop pool and bar at Aerotel

aerotel swimming pool changi airport aerotel swimming pool changi airport

Have a relaxing swim or chill by the pool with a drink on hand.

If time allows, we highly recommend taking a dip in Changi Airport’s open-air swimming pool. It’s located at Aerotel Airport Transit Hotel over at Terminal 1 and overlooks the runway. 

Travellers get to lounge around the cabanas or soak in the good vibes in the pool while aircraft soar above their heads. Not only that, it also has a jacuzzi to really work those sore muscles. It goes without saying that towels, shower facilities and relevant amenities are all included in the entry price. Guests of Aerotel Airport Transit Hotel get to enjoy the pool’s facilities for free. 

To top it all off, there’s also a poolside bar to complement the experience.

And the aforementioned poolside bar is none other than Aerobar! It’s a one-of-a-kind experience: sipping that bub while dipping your feet in the pool, all whilst planes fly overhead. In fact, some even say it’s worth it to have a longer layover in Singapore just to stay at Aerotel. 

There’s no shortage of ice-cold beers, wines, spirits and cocktails to indulge in. They’ve also got an array of bar bites like burgers and Korean fried chicken, as well as vegan options too. 


Aerotel Airport Transit Hotel - Swimming pool
Entry fee: S$23++
Opening hours: 12:00pm to 10:00pm 

Aerotel Airport Transit Hotel - Aerobar
Opening hours: 12:00pm to 10:00pm

Spa Services

3. BeRelax Spa

Located just behind Terminal 3’s snooze lounge is BeRelax Spa, a Parisian-styled spa service that offers–you guessed it–massages, nail care, showers and facials. 

We all know how awful stiff necks and tense shoulders can feel after a long flight. Or worse still, how those can make an upcoming long flight feel even more arduous. While neck supports and static stretches can help a little, nothing quite beats having a masseuse work away at those knots. 

Depending on the amount of time you’ve got to kill, they’ve got a variety of different types of massages (neck, feet, back, full body etc.) to cater to your schedule. Even if you can’t afford the time to sit down for a neck rub, you can still purchase travel accessories and massage devices to use on the go. You’ll be the envy of everyone when they see you’ve got your own back massager on the plane. 

If you’re worried about post-flight dry skin, their facial treatments are the perfect remedy. You’ll leave the airport feeling fresher than ever before.


Location: Terminal 3 Transit, Level 2, Near Gate A1
Opening hours: 8:00am to 11:00pm

4. Natureland Spa

natureland spa changi airport natureland spa changi airport

Indulge in a full body massage or foot reflexology to melt away the fatigue from a long flight.

The newest spa to open at Terminal 3 is Natureland Spa. If you’ve got some time to spare after visiting town during a long transit, why not indulge in a little spa treatment before heading back inside the transit area?

This award-winning spa is known for its extensive massage services. Apart from the usual foot reflexology and body therapy, they’ve also got slimming, prenatal, sports and tui na (a traditional Chinese alternative practice) massages available too. Maybe massages aren’t quite your thing but you’d still like some pampering. In that case, why not give their body scrub service a try? It’s guaranteed to make you feel good in your own skin.

There’s also Natureland Café — a bar within the spa to enhance customers’ spa experience. Who knew you could have liquor and tapas as an accompaniment to your massage?


Location: Terminal 3, Arrival Hall, Level 1
Opening hours: 9:00am to 10:30pm

Luxury Shopping Services

5. Changi Shopping Concierge

duty-free shopping changi airport duty-free shopping changi airport

Enjoy the ultimate shopping experience at Changi Airport with our personalised shopping concierge service.

It would be a shame to miss out on all the shopping for duty- and tax-free luxury brands within Changi Airport just because of tiredness. Fortunately for you, Changi Airport’s got you covered with their Changi Shopping Concierge. It’s a complimentary service that provides shoppers with personalised recommendations and insider shopping deals. 

Similar to a personal shopper service, the Changi Shopping Concierge has personnel bringing you on a shopping tour through the different shops at Changi Airport, with specialised recommendations based on your preferences.

There’s no end to the luxury products available–bags, shoes, watches, jewellery and clothes from luxury brands such as Louis Vuitton, Dior, Burberry, Ferragamo, Tiffany and many more. Shop from standalone boutiques or the DFS Fashion Avenue, which boasts 20 luxury fashion brands all under one roof! 

Payment is easily made through a secure link by the shopping concierge, and the items will be delivered right to your boarding gate. Beyond not having to pay for GST, you can also enjoy special sales exclusive to this shopping concierge service, which means even more savings! 

To get started on your personalised shopping experience, just scan their WhatsApp QR code to begin.

6. Shilla Beauty Loft

shilla beauty loft changi airport shilla beauty loft changi airport

From luxurious facials to one-on-one fragrance consultations and flash makeovers, the Shilla Beauty Loft is a beauty paradise not to be missed.

Is this really an airport? Shop as you’ve never done before at Shilla Beauty Loft—double-storey beauty paradise filled with luxury brands offering personalised beauty services alongside an array of beauty products. And it’s all found at Terminal 3 central piazza, just as you clear immigration! 

Among all the luxury brands available, the two standouts have to be Dior and La Prairie, the former for its Beauty House and the latter for its Luxury Skincare Bar. 

Dior Beauty House is a private atelier where travellers get introduced to Dior’s extensive line of fragrance, makeup and skincare products. Services include fragrance consultations where travellers get a personalised perfume based on their preferences; skincare consultation using Dior’s cutting-edge skin analyser; and even a flash makeover to ensure you look photo-finish ready the moment you step off the plane. 

La Prairie Boutique is where you’ll get really quality one-on-one skincare and makeup consultation services. They’re best known for their exclusive Art of Beauty facial, done within their special private facial rooms. Depending on the amount of time you’ve got to spare, they’ve got different facial services to meet your demands. The next time you’ve got a flight, why not check in early just to take advantage of all these luxury services? 


Location: Terminal 3 Departure Transit, The Shilla Duty Free Central store
Opening hours: 6:00 am – 1:00 am


As an airport that prides itself on being the best in the world, it goes without saying that the choice of amenities at Changi Airport are greatly varied with luxurious options to top it off. Honestly, if you described the above to a friend, they might not even realise you’re talking about an airport. With amenities as premium as these, having a 10-hour layover doesn’t seem so bad anymore.


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